Custom operational software · Governed AI · Automation

Custom software and governed AI for complex operations.

Diagnose what is holding the operation back, build the right system, and keep senior technology ownership close when needed.

Start with the problemTell us what is not working in the operation…
Certified management systemsISO 9001 · 27001 · 42001
Engagement modelDiagnose · Build · Embed
Delivery modelDirect senior involvement · Clear ownership

Featured work

Product case study

A custom operational product for evidence-heavy field workflows, showing how field capture, structured records, and office review can be treated as one operating system.

Field operationsEvidence workflowsCustom product
Explore Siteproof

Recognise the problem?

When the operation starts working around its systems.

These are operating problems first. The right technology follows from understanding where the work, evidence, and decisions break down.

  1. 01

    The evidence exists, but it cannot be found when a submission or review is due.

  2. 02

    Field teams capture work one way and the office rekeys it later.

  3. 03

    A useful AI pilot cannot move forward because review, data boundaries, and ownership are unclear.

  4. 04

    A critical process depends on one spreadsheet and one person.

Three ways to engage

Diagnose. Build. Embed.

Start with the decision the business needs to make—not a preselected piece of technology.

Build capabilities

Technology shaped around the workflow.

Custom software, governed AI, automation, and operational CRM are capabilities within the build—not competing labels for the studio.

  1. 02

    Custom software

    Build the operational system your process actually needs.

    Internal software, field applications, portals, and evidence systems for work that generic products do not fit.

    Explore custom software
  2. 03

    Governed AI

    Put AI inside a workflow people can stand behind.

    Production AI integration with explicit data boundaries, human review, evaluation, logging, versioning, and change control.

    Explore governed ai
  3. 04

    Automation

    Remove rekeying between the systems you already use.

    Workflow automation for approvals, notifications, documents, reporting, and the gaps between existing tools.

    Explore automation
  4. 05

    Custom CRM

    A CRM that follows the operation—not the other way around.

    Customer and account systems designed around real commitments, evidence, handoffs, and reporting needs.

    Explore custom crm

Where experience matters

Complex operations. Accountable decisions.

Operational software for evidence-heavy field work, and governed AI for professional services where confidentiality, review, and accountability matter.

Focus / 01

Utilities contractors

Operational software for delivery partners and specialist contractors managing field evidence, office handoffs, and assurance across infrastructure workflows.

  • Completed work is separated from its evidence.
  • Field and office records do not match.
Explore utilities contractors
Focus / 02

Regulated professional services

Operational systems and governed AI for accountancy, legal, advisory, and similar firms managing confidentiality, professional responsibility, and human judgement.

  • AI controls are not defined well enough for production use.
  • Sensitive information needs explicit boundaries.
Explore regulated professional services

Delivery system

A visible route from problem to ownership.

Scope, acceptance, risk, and ownership stay explicit from the first review through deployment and handover.

  1. 01–02

    Diagnose and define

    Map the workflow, constraints, and failure points, then agree scope, acceptance criteria, risks, and decision owners.

  2. 03–04

    Prototype and build

    Test the highest-risk assumptions early, then deliver in visible increments with documented decisions.

  3. 05–06

    Assure and hand over

    Exercise the relevant security, accessibility, testing, and AI controls, then document the system, train its owners, and agree support.

Review the full delivery process

Commercial clarity

Clear starting points. Scope before commitment.

Integrations, users, offline requirements, migration, assurance burden, deployment environment, and decision cadence can all change the scope.

Compare the engagement paths
DiagnoseFrom £3,000After a free fit call
Bounded implementationMay start around £7,500Where the workflow and outcome can be tightly bounded
Substantial bespoke softwareTypically starts around £25,000Confirmed after scope and acceptance criteria
Embedded technology ownershipFrom £4,000 per monthThree-month minimum

Trust and assurance

Evidence should be easy to inspect.

Inspect the exact standards, certificate numbers, approval dates, scope, and ICO registration held by Wolsten Studios.

01
Certified management systems

ISO 27001:2022 / ISO 42001:2023

Certificate
521262026
Expiry
02/07/2027
02
Certified management systems

ISO 9001:2015

Certificate
521272026
Expiry
02/07/2027
03
Data protection registration

Information Commissioner's Office

Reference
ZC142265
Expiry
07 May 2027
Review certificates and ICO registration

Direct senior involvement

One accountable technology lead, close to the work.

Before Wolsten Studios, Dan built and operated businesses in UK utilities and renewable energy, giving him first-hand experience of the operational problems Wolsten now solves with technology.